Privacy Policy for Individualsshoulder Heating & Air

Last updated: October 2026

This policy describes what Individualsshoulder Heating & Air ("we", "us") does with information when you browse individualsshoulder.garden, call the phone number shown here or send in a form. It is a general template and is not legal advice.

1. What We Collect

Some details come from you directly. When you fill out a form or phone in, you may give us your name, phone number, email address, location and a short description of your heating or cooling problem.

Other details are gathered automatically while you use the site. These can include your IP address, browser type, device type, the pages you view and the date and time of your visit. Calls to the number on this website may be tracked. Some may be recorded for quality and billing purposes.

2. Why We Use It

We use your information to:

• Match you with an independent HVAC provider that serves your area
• Send your request details to that provider so they can reach you
• Answer your questions and messages
• Measure how the website and our phone lines are used
• Make the website and the service better
• Meet legal duties and prevent fraud or misuse

3. Who Receives It

Individualsshoulder Heating & Air is a referral service. When you ask for help, we pass your contact details and request information to one or more independent providers or marketing partners. They use it to get in touch about your request. These providers are separate businesses, and each has its own privacy practices.

We may also share data with companies that help run the website and phone systems, such as hosting, analytics and call-tracking vendors. We may disclose information when the law requires it or when we need to protect our rights.

We do not sell your personal information for money. Some laws count sharing with marketing partners as a sale or a share. Where those laws apply, you may be able to opt out.

4. Cookies and Analytics

This website may use cookies and similar tools to learn how visitors use it. Your browser settings let you control cookies. Blocking them may change how parts of the site work.

5. Your Choices and Rights

Depending on where you live, you may be able to see, correct or delete your personal information, or opt out of certain sharing. To make a request, email contact@individualsshoulder.garden. We may need to confirm who you are before acting on it.

6. Security and How Long We Keep Data

We take reasonable steps to protect your information. No method of sending or storing data is fully secure. We keep information only as long as the purposes above require, or as the law requires.

7. Children

This website is not meant for children under 13. We do not knowingly collect their personal information.

8. Updates to This Policy

We may revise this policy from time to time. The date at the top shows the most recent change.

9. Contact

Questions about this policy? Email contact@individualsshoulder.garden.